Right of withdrawal
You have the right to cancel your order up to 14 days after receipt without giving any reason.
After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs.
Only the costs for returning from your home to the webshop are for your own account. These costs depend on the weight and the country from which you return the package, for the exact rates consult the website of your carrier.
If you use your right of withdrawal, the product with all accessories and - if reasonably possible - in the original condition and packaging will be returned to the entrepreneur.
To exercise this right, please contact us at firstname.lastname@example.org.
We will then refund the order amount due within 14 days after registration of your return, provided the product has already been returned in good order.
A number of products (eg fresh cheese) that you buy on this webshop only have a limited shelf life and therefore can not be returned.
The right of withdrawal does not apply to it.
The sale is definitive after successful payment.