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Frequently asked questions

For frequently asked questions, we have placed the answers below.

If your question or answer is not listed, please email us using the contact form.

1. Do I need to create an account?

No, you do not need to create an account, but we recommend it, because with an account you can look back at all your orders and we regularly have promotions for people who have an account.

2. Do you ship worldwide?

Yes, we ship to all countries, however we are not responsible for any import restrictions of the country you are currently living in.

3. How can I pay for my order?

There are several ways to pay for your order, always through a secure encrypted connection.

Ideal, PayPal and via your credit card are the most common payment methods.

4. How long does shipping take?

That depends on the destination, you can find an overview of most destinations via the link below.


5. I am not receiving e-mails from The Holland Shop?

Probably our emails are intercepted by your spam filter or they end up in the spam folder.

Add us as a safe sender in your email programme and you will receive all our emails.

For info on how this works, please click on the link below